ANGI REVIEW
Angi Leads Review: How It Works for Pros, What It Costs and Whether It Pays
Angi charges pros per lead, at fees Angi sets by task, location and demand, inside a monthly budget or an annual subscription. Angi publishes no price list; pros report $15 to $85 a lead. Credits cover bad numbers, wrong area or service and duplicates within 45 days, not homeowners who go quiet or hire someone else.
This review sticks to Angi's own help center and annual report, the FTC's HomeAdvisor case, Angi's BBB and Trustpilot profiles (checked ) and worked math. HomeAdvisor is part of the same company, so the same rules apply to HomeAdvisor pros. For a side-by-side with Thumbtack, see Thumbtack vs Angi.
We reply within 2 business hours. Plans are month-to-month; cancel with 30 days’ notice.
ANGI LEADS
How does Angi Leads work for pros?
Angi matches homeowner project requests to pros by service and location, and charges a lead fee when the pro and the homeowner have both shown interest. What Angi's help center says, checked :
- Leads and Opportunities. A lead is "a connection between you and a homeowner after a homeowner has shown interest in working with your business." Opportunities are requests that match your services and area, "or are based just outside of it." You see the homeowner's name, general location, task and lead fee before you show interest, and you pay only if the homeowner shows interest back.
- How many pros. "Each time a homeowner submits a project request, we will match them with no more than five pros."
- When you are charged. "As soon as both you and the homeowner show interest in connecting with each other." You "are charged for leads whether or not you open or respond to them."
- What a lead includes. The homeowner's name, location, project details and contact information.
- Speed. Angi recommends "calling each lead you receive within 15 minutes," and following up after 24 hours if you miss them.
- Not a guaranteed job. "No, Opportunities and leads are not guaranteed jobs."
- Homeowners. Angi's FAQ says that "when homeowners authenticate their accounts, we can assure our service professional network that they are connecting with real homeowners."
Who can advertise on Angi
Angi's public FAQ sets the bar for pros who pay to be on the platform. To become Angi Approved and advertise, the FAQ says a pro "must maintain an average rating of at least 3.5 stars," the owner must pass a criminal background check (except pros labeled Approved (Corporate)), and the pro must attest to holding the required licenses. Another answer on the same page says pros "who maintain an average rating of 3 stars or higher" may advertise. Ask Angi which threshold applies to you.
What Angi does well
- You see Opportunities before you pay. Task, general location and fee are shown first, and you are not charged unless both sides show interest.
- The five-pro cap. A request goes to no more than five pros.
- Pausing and hours. You can pause leads for up to two weeks and set business hours for automatic leads.
- A written credit policy. The rules and the request steps are published in the help center, with a five-business-day review.
ANGI CHARGE
How much does Angi charge for leads?
Angi does not publish a lead price. Its help center says only that "lead fees change based on task, homeowner location, and demand for the work."
What Angi publishes about billing
| Topic | What Angi says |
|---|---|
| Lead price | Varies "based on task, homeowner location, and demand for the work" |
| Monthly budget | "The target dollar value of leads that Angi will match you with each month" |
| Going over budget | Possible: with a $500 budget and $480 received, one more $40 lead brings the month to $520 |
| Subscriptions | Monthly budget "set annually per your contract"; leads charged each month as part of the subscription |
| Opportunities | Charged on top of your monthly budget or subscription; subscribers do not get the subscription discount on them |
| Billing dates | No annual subscription: weekly, Wednesday (bank account) or Friday (card), for leads from the prior Wednesday to Tuesday. Annual subscription: same day each month |
| Statements | Emailed monthly and on the Billing and payments page |
Angi Inc.'s annual report for 2025 adds the business view. It says Angi sells "membership subscriptions to approved Pros," that a basic annual membership includes "a business profile page on HomeAdvisor.com and Angi.com," and that in 2025 pros used "full-priced leads within a monthly budget, access to discounted leads in a subscription package, double opt-in leads on an a-la-carte basis and pre-priced offerings." Lead revenue, it says, comes from "fees paid by Pros for consumer matches (regardless of whether the Pro ultimately provides the requested service)." In the fourth quarter of 2025 Angi retired its advertising offering and moved those pros to a subscription based on consumer matches.
How much does Angi charge per lead? What pros report
These are reports from pros and from a guide that collects them. They are not Angi's prices.
| Source | Reported figure | Date |
|---|---|---|
| Housecall Pro guide to Angi | Pay-per-lead $15 to $85; membership about $300 a year; "Cost ranges reflect contractor-reported figures, since Angi does not publish official pricing" | Updated |
| Pro review on Angi's BBB profile | "These lead charges can range anywhere from $28 to $98 PER LEAD" | |
| Pro complaint on Angi's BBB profile | "I paid $455 for 25 leads," on a 12-month contract (about $18.20 a lead) | |
| FTC press release on HomeAdvisor | Service providers "generally pay an annual membership fee of $287.99, in addition to a separate fee for each lead" |
The FTC figure describes the fee during that case, not today's price. The spread in these reports is the reason to get your own quote. Before you sign, ask Angi in writing for the lead fee on each service in your ZIP codes, any membership or subscription fee, the contract length and what cancelling early costs.
ANGI'S LEAD
What is Angi's lead credit policy?
Angi's "How to Request a Lead Credit" article () sets the rules. It opens with Angi's view of the problem: "Homeowners create service requests at different stages of their decision-making process. Some are ready to hire, some are comparing multiple pros, and some ultimately decide not to move forward with their project." That, Angi says, "doesn't, by itself, make a lead ineligible."
| Eligible for credit, after Angi investigates | Not eligible |
|---|---|
| Invalid contact info: the number is disconnected, not in service, or not the homeowner's | The homeowner does not answer your calls or return your messages |
| Wrong location: outside the ZIP codes in your profile | The homeowner hired another pro before you reached them |
| Service mismatch: not a service or task in your profile | The homeowner decided not to go ahead for now |
| Duplicate: charged twice for the same homeowner within 45 days | The homeowner is gathering quotes or "shopping" |
| Paused leads: charged while your lead flow was paused | You quoted but did not win the job |
Requirements. The lead must be less than 45 days old. You should have tried to call the homeowner within 24 hours of receiving it. Your account must be in good standing with no overdue balance. And you must not have an annual subscription: "If you have an annual subscription, you can report leads, but credits are not offered for those leads."
How credits are paid. Credits are "automatically applied toward future lead charges" and "will expire if not used within six months." They are not cash refunds.
How to request one. In the app or on the web, open the lead from the Leads tab, choose Request Credit or Request lead credit, pick a reason and add details. Angi says requests are "reviewed by the Angi team within 5 business days."
An older version still online. The Lead Credit Guidelines page on pro.homeadvisor.com, under the Angi Leads Pro name, says credits "must be requested by you within 30 days" and offers partial credits for a lead submitted under the wrong job type when the correct one is in your profile. It also lists "a competitor testing the system" as eligible. Ask your Angi rep which version governs your account, and request inside 30 days to be safe.
Keep a credit log
Credits depend on your records. For every lead, note:
- Date and time received, service, and lead fee
- Time of your first call (it must be within 24 hours)
- Each attempt and its outcome: no answer, voicemail, disconnected, wrong service, outside your ZIP codes
- Date you requested a credit, the reason picked, and the decision
- Date any credit was used, so none expire unused
The same log gives you a real win rate for the math below.
CONTRACTORS REPORT
What do contractors report about Angi?
Checked .
| Source | What it shows |
|---|---|
| BBB profile, Angi (Indianapolis, IN; alternate names Angie's List, Inc. and Angie's List) | A+ rating; not BBB Accredited; business started 4/19/1995; BBB notes customer reviews are not used in the letter grade |
| BBB complaints, Angi | 1,723 complaints in the last 3 years; 378 in the last 12 months |
| BBB customer reviews, Angi | 1.93 out of 5 stars, average of 2,008 reviews |
| BBB profile, HomeAdvisor (Denver, CO) | A+ rating; not BBB Accredited; 156 complaints in the last 3 years, 26 in the last 12 months; 636 customer reviews |
| Trustpilot, angi.com | TrustScore 2.0 ("Poor") from 7,103 reviews; 46% five-star, 43% one-star; replied to 98% of negative reviews, typically within a week; "No recent history of asking for reviews" |
Who is reviewing matters. Angi serves both homeowners and pros, and both leave reviews on these profiles. Trustpilot flags that Angi has not invited customers recently, "so reviews may not be representative." On BBB, the most recent reviews (November 2026) are from pros describing 12-month lead contracts, unreachable leads and cancellation charges, while recent complaints also include homeowners writing about services booked through Angi.
What pros report on BBB. Recent pro reviews and complaints describe leads that went to voicemail, leads shared with several contractors, spend that did not turn into jobs, and offers of account credits rather than refunds. One pro wrote that a 12-month contract left them "$3,000 in the hole buying leads." These are individual accounts, and the BBB profile notes that the nature of complaints and a company's responses "are often more important than the number of complaints."
What Angi says back. In a 2022 response recorded on HomeAdvisor's BBB profile, HomeAdvisor said pros must agree to key terms before joining, including that "Project leads are not guaranteed jobs," that standard leads carry automatic charges toward a monthly spend target, and that a membership fee is billed once a pro is approved. BBB had identified patterns of complaints in April 2022 about charges above budget and charges for Opportunities; HomeAdvisor disputed them and, BBB says, declined to provide the documentation it requested.
What the FTC said about HomeAdvisor
The FTC is the regulator here, so its own pages are the record:
- The complaint (March 2022). The FTC alleged that since at least mid-2014 HomeAdvisor made "false, misleading, or unsubstantiated claims about the quality and source of the leads" it sells, told pros its leads turn into jobs at rates "much higher than it can substantiate," and that sales agents misrepresented an optional one-month mHelpDesk subscription as free.
- The order (final April 2023). HomeAdvisor must pay up to $7.2 million for redress. The order bars false or misleading claims about its leads, "including that they concern individuals who are ready to hire a service provider or who submitted a request for home services directly to HomeAdvisor."
- Who it covers. The FTC describes HomeAdvisor, Inc. as "a company affiliated with Angi" that "also does business as Angi Leads and HomeAdvisor Powered by Angi."
A consent order settles allegations; the FTC notes it issues a complaint when it has "reason to believe" the law was broken.
ANGI WORTH
Is Angi worth it? Worked math
Cost per won job is net lead spend divided by jobs won. The inputs below are made-up round examples inside the ranges pros report; put in your own from your Angi billing page.
| Input (example) | Monthly budget account | Annual subscription |
|---|---|---|
| Monthly lead budget | $1,000 | $1,000 |
| Lead fee | $50 | $50 |
| Leads received | 20 | 20 |
| Disconnected numbers, called within 24 hours | 2 | 2 |
| Credit for those | $100, as store credit | $0 (no credits on subscriptions) |
| Homeowners who never answer | 5 | 5 |
| Credit for those | $0 (not eligible) | $0 |
| Net spend | $900 | $1,000 |
| Jobs won (example) | 3 | 3 |
| Cost per won job | $300 | $333 |
Now hold that against gross profit, not job value:
| Job (example) | Gross profit | Lead cost per won job | Share of gross profit spent on leads |
|---|---|---|---|
| Interior repaint, $1,200 at 40% margin | $480 | $300 | 63% |
| Garage floor coating, $3,000 at 45% margin | $1,350 | $300 | 22% |
| Roof replacement, $12,000 at 30% margin | $3,600 | $300 | 8% |
On these inputs Angi pays on the roof and the coating job and barely works on the repaint. Win two jobs instead of three and the cost per won job rises to $450, which is 94% of the repaint's profit. Before you sign an annual agreement, run at least two months on a monthly budget so you can still claim credits and see your real win rate.
Who Angi tends to fit
| Angi tends to fit | It tends not to |
|---|---|
| Residential jobs with large tickets (roof replacements, coatings, full repaints) | Small repairs where one lead can cost more than the profit |
| Someone in the office can call every lead within 15 minutes | Owner-operators on a roof or a lift all day |
| You will log every call and claim credits inside the windows | Leads get looked at once a week |
| You want to fill a slow month in a market with steady homeowner demand | You want a base of work you do not pay for per inquiry |
| Homeowners are your buyers | Your buyers are property managers and facilities teams |
ALTERNATIVES ANGI
What are the alternatives to Angi?
| Option | How it charges | Credits or refunds | More detail |
|---|---|---|---|
| Thumbtack | Per lead at a price you set, inside a weekly budget; no membership fee | Automatic refund if the customer replies to no pro within 72 hours; other cases within 45 days | Thumbtack vs Angi |
| Networx | Per lead; shared up to 4 pros or exclusive | Report within 14 days for fake contact details, wrong service or area, duplicates | Networx leads review |
| Your Google Business Profile and website | No per-lead fee | Nothing to credit: leads are not shared | Thumbtack and Angi alternatives |
Trade-specific options are in where painting contractors get leads and roofing lead generation companies compared. For two other paid platforms, see our Houzz Pro review and Yelp ads cost for contractors.
SOURCI FITS
Where Sourci fits
Sourci sells marketing services to contractors, so it is not neutral about lead marketplaces. It is a marketing agency in Austin, Texas for painting, roofing, flooring and coatings and general contractors. Sourci does not sell leads. You pay a monthly fee for the work, and no inquiry is shared with another contractor.
Inbound (website fixes, SEO and AI-search visibility; residential and commercial), detailed on our inbound lead generation page:
- Foundation: $1,950 a month + $1,000 onboarding. 4 page deliverables a month for one website and one primary service area, and 24 buyer questions checked monthly across ChatGPT, Gemini and Perplexity.
- Growth: $3,450 a month + $1,500 onboarding. 8 page deliverables a month across up to two service areas, and 48 buyer questions tracked.
Outbound (researched email outreach to property managers, facilities teams and commercial owners, with interested replies qualified and handed to your team; commercial accounts only), detailed on our outbound lead generation page:
- Foundation: $2,950 a month, up to 500 researched contacts a month.
- Growth: $4,450 a month, up to 1,000 researched contacts a month across two segments.
Plans are month-to-month with 30 days' written notice. Ads and paid directory placements are not part of either plan. A commercial painting contractor in Dallas grew revenue 234% in six months of Sourci's SEO and AI-search work: read the Dallas commercial painter case study.
Get a free AI-search check to see whether AI assistants send buyers in your area to you or to Angi.
SOURCES
Where these facts come from.
- Angi Help Center, "Opportunities and Leads: Frequently Asked Questions"
- Angi Help Center, "Leads and Opportunities" ()
- Angi Help Center, "Billing: Frequently Asked Questions" ()
- Angi Help Center, "How to Request a Lead Credit" ()
- Angi Help Center, "How to Make the Most of Your Leads" ()
- Angi Help Center, "How to Cancel Your Angi Agreement" ()
- Angi, Frequently Asked Questions
- Angi Leads Pro, "Lead Credit Guidelines"
- Angi Inc., Form 10-K for the fiscal year ended
- Federal Trade Commission, "FTC Order Requires HomeAdvisor to Pay Up To $7.2 Million" ()
- Federal Trade Commission, "FTC Approves Final Order against HomeAdvisor, Inc." ()
- BBB, Angi profile (checked )
- BBB, Angi complaints (checked )
- BBB, Angi customer reviews (checked )
- BBB, HomeAdvisor profile (checked )
- Trustpilot, angi.com reviews (checked )
- Housecall Pro, "What Is Angi's List and How Does It Work for Contractors?" (updated )
- Thumbtack Help, "Thumbtack's Quality Commitment Terms" (last updated )
- Thumbtack Help, "Refund policy for pros"
- Networx Help Center, "Lead Credit Policy"
- Networx Help Center, "Pay Per Lead"
Checked November 2026.
QUESTIONS
Frequently asked questions
Are Angi leads worth it?
Angi leads can pay when job profit is large next to the lead fee and someone calls every lead within minutes. In our example, $50 leads and a 15% win rate cost $300 per won job: 8% of a roof replacement's profit, 63% of a repaint's. Track two months on a monthly budget before committing to a subscription.
How much does Angi charge for leads?
Angi does not publish lead prices. Its help center says fees change with the task, the homeowner's location and demand. Housecall Pro reports contractor figures of $15 to $85 a lead and a membership of about $300 a year, and a pro on BBB reported $28 to $98 in November 2026.
What does Angi leads cost per month?
Angi leads cost what your monthly budget or subscription sets, plus any Opportunities you accept, which are charged on top. Angi can go slightly over budget: its example is a $500 budget that ends at $520. Pay-per-lead accounts are billed weekly; annual subscriptions are billed on the same day each month.
Is Angi worth it for contractors?
Is Angi worth it depends on your trade and your phones. Each request goes to up to five pros, and leads that never answer are not credited. It tends to fit large residential jobs with an office that calls fast. It tends not to fit small repairs, owner-operators in the field or commercial work.
Does Angi refund bad leads?
Angi gives credits, not refunds, for invalid numbers, wrong ZIP code, wrong service, duplicates and charges while paused. The lead must be under 45 days old and you should have called within 24 hours. Credits apply to future leads and expire after six months. Annual subscribers get no credits.
Are HomeAdvisor reviews for contractors different from Angi's?
HomeAdvisor and Angi are one company, so read HomeAdvisor reviews for contractors alongside Angi's. On , both BBB profiles showed an A+ rating without accreditation; Angi's had 1,723 complaints in three years and HomeAdvisor's 156. The FTC's 2023 order covers HomeAdvisor, which also does business as Angi Leads.
How do you cancel Angi leads?
Angi says you cancel an agreement by calling Customer Care during weekday business hours. To slow down instead, you can pause leads for up to two weeks or limit automatic leads to your business hours. Check your contract for any early cancellation charge before you sign an annual agreement.
Are Angi leads shared with other contractors?
Yes. Angi matches each homeowner request with no more than five pros, and the number depends on the type of lead and the pros' service areas. Angi recommends calling within 15 minutes because the homeowner may hear from several pros.
FREE CHECK
Which contractors get recommended
in your city?
When a customer asks ChatGPT or Google AI who to hire, it names a few contractors. Tell us your trade and city. We send you which contractors get named, and whether you are one of them.
What you get
- We ask ChatGPT, Google AI and Perplexity the buyer questions from our 24-question method, set to your trade and city.
- We record which companies each assistant recommends or cites, and whether yours appears.
- We reply with what we found and the first gaps worth fixing.
How the 24-question method works
Result: A Dallas commercial painter grew revenue 234% and website visitors 657% in six months of SEO and AI-search work with Sourci. The owner asked us to keep the company name private. Read the Dallas case study