NETWORX REVIEW
Networx Leads Review: How It Works, What It Costs and Whether It Pays
Networx sells home-improvement leads to contractors. Shared Pay Per Lead leads go to up to four pros and cost $10 to $100+ each; Exclusive Leads cost $15 to $120+. Its most popular plan is prepaid. Credits cover fake contact details, the wrong service or area and duplicates, requested within 14 days, but not lost jobs.
This review sticks to Networx's own site and help center, its BBB and Trustpilot profiles (checked ) and worked math. It ends with a short comparison to Yelp leads.
We reply within 2 business hours. Plans are month-to-month; cancel with 30 days’ notice.
NETWORX WORK
How does Networx work for contractors?
What Networx's own pages say:
- Where leads come from. Networx's contractor leads page says its leads are homeowners or renters who approach Networx, drawn by its own home-improvement websites and Google advertising, and that it does not reach out by telemarketing or by emailing purchased lists. Its help center adds referrals, social media, and affiliates and third parties as sources, with AI software used to screen leads.
- Qualifying and delivery. Networx says it asks each homeowner detailed questions about the job, then sends the request to matching pros in real time by text and email.
- Joining. You apply for a listing, Networx verifies your license, and once approved you are listed in your area.
- How many pros get a lead. The help center says a Pay Per Lead lead goes "to up to 4 contractors in total." Exclusive Leads are "sent to you and no one else," and Networx says it calls many of them during business hours to verify the request before transferring the homeowner to you by phone.
- Contracts. "At Networx, we do not require a contract." The contractor leads page says there are no registration or cancellation fees.
NETWORX LEADS
How much do Networx leads cost?
| Plan or lead type | Price on Networx's pages | Who gets the lead | How it is billed |
|---|---|---|---|
| Pay Per Lead (shared) | $10 to $100+ per lead; cheaper than Exclusive | Up to 4 contractors | Prepaid budget, lead price deducted as each lead arrives |
| Exclusive Leads | $15 to $120+ per lead | You only | Prepaid budget |
| Opportunity Leads | Not listed | Pros on the Shared or Exclusive plan; leads outside your chosen tasks or area that you can buy or pass up | Charged to the card on file, not the prepaid balance |
| Direct Calls (add-on) | Weekly budget you choose, $200 to $500 | Homeowners who click your Google listing call you directly | Post-pay, at the end of the week for calls received |
Networx's help center gives one worked example: a concrete lead at $58, so 10 leads a month needs a $580 prepaid budget.
Pre-Pay and Post-Pay. Networx's billing article describes two setups. Pre-Pay accounts set a weekly, bi-weekly or monthly budget, and each lead is deducted from the balance. Post-Pay accounts pay an activation fee, set a weekly spending limit and are charged on a chosen day for the leads received that week.
Auto-renewal. Networx states: "Once you run out of credits, your account automatically renews." It says it warns you when the balance is down to about two leads and again before charging your card. To cancel, Networx says you can contact it by email, text, phone or through your account.
Pausing and pacing. You can pause for 1 to 28 days at a time from the Plan menu or the app. Lead pacing is different: the help center says throttling is not available in the app or dashboard, so you ask Customer Care.
Where Networx's pages describe pricing differently
| Topic | One Networx page says | Another says |
|---|---|---|
| Price model | Contractor leads page: "only a small flat fee per month" | Help center: per-lead prices of $10 to $100+ and $15 to $120+; leads page: "$14 to $100 each" |
| Fees to start | Set-up fees article: no set-up fees; contractor leads page: no registration fees | Billing article: Post-Pay accounts "pay an activation fee" |
| Who gets a lead | Leads page: passed to "one of our qualified affiliate contractors" | Help center: Pay Per Lead goes to up to 4 contractors |
The pages were written at different times (most help articles are dated 2022 or 2023). Before you fund an account, ask your Networx rep in writing for your trade's lead price in your ZIP codes, whether you are on Pre-Pay or Post-Pay, and whether any activation fee applies.
NETWORX LEAD
What is the Networx lead credit policy?
Networx's "Lead Credit Policy" article (dated ) sets out the rules.
| Eligible for credit | Not eligible |
|---|---|
| Disconnected phone number or fake contact information | The consumer already found someone |
| Lead for a service or area you did not sign up for | The consumer changed their mind |
| Duplicate of another Networx lead | The consumer is "just shopping" |
| Person has no permission to hire, or no permission from the owner for the work | You did not win the job |
| Person is only looking for employment | Request made more than 14 days after the lead arrived |
| Lead received within 1 hour of pausing your account |
To request a credit, open the lead in your account, click "Report Lead," pick a reason and describe the problem in a line or two. Networx says most requests are resolved "in under a day, typically a few hours," it emails you if a credit is approved, and "all lead reviews and resolutions are final." Its exclusive program page says Networx also reviews leads on its own and gives credit "where it is due."
Networx’s reviews page says its software filters out fake numbers and spam, and a quality assurance team checks its marketing channels. Ask your rep what share of leads in your trade and area were credited last quarter, and keep your own count with the log below.
What the policy means in practice: a homeowner who collects four quotes and hires someone else is a valid, paid lead. So is one who stops answering after the first call, unless the number was disconnected or fake. For how Thumbtack and Angi handle credits, see Thumbtack vs Angi.
Keep a credit log
Credits are only as good as your records. For every lead, note:
- Date and time received, and lead price
- Time of your first call or text
- Outcome of each attempt (no answer, voicemail, disconnected, wrong service, renter without owner's permission)
- Date you clicked "Report Lead" and the reason picked
- Whether the credit was approved
Report inside the 14 days, and report on the day you find a disconnected number. A log like this also gives you a real win rate, which you need for the math below.
CONTRACTORS CUSTOMERS
What do contractors and customers report about Networx?
Checked .
| Source | What it shows |
|---|---|
| BBB profile (Networx Systems, Inc., Atlanta, GA) | A+ rating; BBB Accredited since 8/5/2022; business started 6/23/2005; 98 customer reviews |
| BBB complaints | Profile page: 98 complaints in the last 3 years, 11 in the last 12 months. Complaints page: 97 and 10. By type: Product Issues 38, Service or Repair 36, Sales and Advertising 11, Order 5, Customer Service 4, Billing 3. By status: 79 answered, 18 resolved |
| Trustpilot (trustpilot.com) | TrustScore 4.8 from 12,962 reviews, 1,089 in the last 12 months; 89% five-star, 3% one-star; Networx invites customers to review; replied to 11% of negative reviews, typically within 24 hours |
Who is doing the reviewing matters. The visible Trustpilot reviews mostly describe painting, roofing, tree and other work at the reviewer's home: homeowners rating the pro they were matched with, not contractors rating the leads they bought. Trustpilot's AI summary of recent reviews does note that "some reviewers were not happy with the lead generation service."
BBB is where contractor experience shows up. Several 2026 complaints come from pros who say leads were fake or unreachable, who disputed charges or asked for refunds, or who wanted their account data deleted. Others come from consumers, and one Networx says concerns a different organization with a similar name. In its replies, Networx states that "all leads are generated from real consumers who are actively looking to have work done in their homes" (February 2026). Its responses to 2026 complaints also report refunds or credits in several cases, from $250 to $12,642, and one September 2026 response says the refund "should not be interpreted as an acknowledgment that the leads were fraudulent."
NETWORX WORTH
Is Networx worth it? Worked math
Cost per won job on any pay-per-lead service is lead price divided by win rate. The inputs below are examples; put in your own.
| Input | Shared (Pay Per Lead) | Exclusive |
|---|---|---|
| Lead price (example, inside Networx's published ranges) | $40 | $60 |
| Pros receiving the lead | Up to 4 | 1 |
| Win rate (example) | 15% | 30% |
| Cost per won job | $267 | $200 |
The exclusive lead costs 50% more and still comes out cheaper per job, because you are the only one calling. That only holds if your win rate on exclusives really is higher, so track the two separately.
A prepaid month with credits
Using Networx's own $58 concrete lead example and a $580 prepaid budget:
| Step | Example |
|---|---|
| Leads received | 10 at $58 = $580 |
| Credited: 1 disconnected number (eligible) | $58 back to your balance |
| Not credited: 3 homeowners "just shopping" (not eligible) | $0 back |
| Net spend | $522 |
| Jobs won (example) | 2 |
| Cost per won job | $261 |
| Average concrete job (example) | $4,500 |
| Lead cost as a share of job revenue | 5.8% |
On those inputs Networx pays for itself. Win one job instead of two and cost per job doubles to $522, still about 11.6% of a $4,500 driveway or patio. On a $900 repair, that same $522 is 58% of revenue. Run two full prepaid cycles before you decide.
Who Networx fits
| Networx tends to fit | It tends not to |
|---|---|
| Residential jobs with high ticket values (concrete, roofing, full repaints) | Small repairs where one lead can cost more than the profit |
| Someone in the office can call every lead within minutes | Owner-operators on a roof or a lift all day |
| You want to fill a slow month or test a new ZIP code | You want a steady base of work you do not pay for per inquiry |
| You will keep a credit log and report inside 14 days | Leads get looked at once a week |
| Residential homeowners are your buyers | Your buyers are property managers and facilities teams |
YELP LEADS
How do Yelp leads compare?
Yelp for Business offers two routes:
- Request a Quote. Free to set up. The customer fills out an industry-specific questionnaire and the request lands in your Yelp for Business inbox. Customers can also start projects that send a request to several businesses, and you can opt into Nearby Jobs to get some of those indirect requests. Yelp says 84% of its users prefer Request a Quote to calling a business; that is Yelp's own figure and the article does not name the study.
- Yelp Ads. From $150 a month, cancel anytime. Cost per click is set "dynamically through an automated auction," and you are billed only for clicks received in each monthly billing period. The Upgrade Package without ads is $180 a month; ads plus the package start at $270 a month.
| Networx | Yelp Request a Quote | Yelp Ads | |
|---|---|---|---|
| Cost to start | Prepaid lead budget (Pre-Pay) or weekly limit (Post-Pay) | Free to set up | From $150 a month |
| Pricing unit | Per lead | None listed for the feature | Per click, auction priced |
| Shared with other pros | Up to 4 on Pay Per Lead | Project requests go to multiple businesses | Your ad competes in the auction |
| Contract | None required | None stated | Cancel anytime |
For more platform math, see how much Thumbtack charges for leads and our Thumbtack and Angi alternatives guide. Yelp’s ad pricing is covered in Yelp ads cost for contractors, and Angi’s lead fees in our Angi leads review.
ALTERNATIVES NETWORX
What are the alternatives to Networx?
- Your Google Business Profile and website. Inquiries from your own listing and pages are not shared and not charged per lead. Start with our local SEO guide for contractors.
- Trade-specific lead plans. See where painting contractors get leads and roofing lead generation companies compared.
- Outbound to commercial buyers. For commercial painting, roofing and coatings, researched email outreach reaches property managers and facilities teams before a job is posted anywhere. See outbound lead generation for commercial contractors.
SOURCI FITS
Where Sourci fits
Sourci is a lead generation agency in Austin, Texas for painting, flooring, epoxy and coatings, roofing and general contractors. Sourci never sells or shares leads: inquiries come to you from your own site, your Google profile and your outreach. The full model is on our contractor lead generation services page.
Inbound (website, SEO and AI-search visibility in ChatGPT, Google AI and Perplexity; residential and commercial), detailed on our inbound lead generation page:
- Foundation: $1,950 a month + $1,000 onboarding. 4 new or improved pages a month and a monthly AI-search check on 24 buyer questions.
- Growth: $3,450 a month + $1,500 onboarding. 8 new or improved pages a month across two services or markets, and 48 buyer questions tracked.
Outbound (researched email outreach to property managers, facilities teams and commercial owners, with every interested reply qualified and handed to you; commercial only):
- Foundation: $2,950 a month, up to 500 researched buyers a month.
- Growth: $4,450 a month, up to 1,000 researched buyers across two segments.
Month-to-month, 30 days' notice. Ads management is not included. A commercial painting contractor in Dallas, Texas grew revenue 234% and website visitors 657% in six months of Sourci's SEO and AI-search work: read the Dallas commercial painter case study.
Get a free AI-search check to see whether AI assistants send buyers in your area to you or to a lead marketplace.
SOURCES
Where these facts come from.
- Networx, Contractor Leads
- Networx, Networx Reviews & Leads
- Networx, How It Works
- Networx, Exclusive Leads program
- Networx Help Center, "How much do leads cost?" ()
- Networx Help Center, "Pay Per Lead" ()
- Networx Help Center, "Exclusive Leads" ()
- Networx Help Center, "Opportunity Leads" ()
- Networx Help Center, "Direct Calls" ()
- Networx Help Center, "When/How am I billed?" ()
- Networx Help Center, "Do you have a contract?" ()
- Networx Help Center, "What are the set up fees?" ()
- Networx Help Center, "How does Networx find homeowners for me?" ()
- Networx Help Center, "Lead Credit Policy" ()
- Networx Help Center, "When will I know if my lead credit request is approved or denied?" ()
- Networx Help Center, "How long can I pause?" ()
- Networx Help Center, "Lead pacing and quantity" ()
- BBB, Networx Systems, Inc. profile (checked )
- BBB, Networx Systems, Inc. complaints (checked )
- Trustpilot, networx.com reviews (checked )
- Yelp for Business, "How to get job requests from customers on Yelp"
- Yelp for Business, "Local Business Pricing"
- Yelp Support, "How is the cost-per-click for Yelp Ads determined?"
- Yelp Support, "How does Yelp's Cost Per Click (CPC) advertising program work?"
Checked November 2026.
QUESTIONS
Frequently asked questions
How much do Networx leads cost?
Networx's help center lists $10 to $100+ per lead on the Pay Per Lead plan and $15 to $120+ on Exclusive Leads. Its worked example is a $58 concrete lead, so 10 leads need a $580 budget. Ask for your trade's price in your ZIP codes in writing before you fund the account.
Are Networx leads shared or exclusive?
Both. A Pay Per Lead lead goes to up to four contractors, and the Exclusive Leads plan sends each lead to you alone at a higher price range. Opportunity Leads, outside your chosen services or area, are optional extra purchases.
Does Networx refund bad leads?
It credits leads with fake or disconnected contact details, the wrong service or area, duplicates, people without permission to hire and job seekers, if you report them within 14 days. It does not credit leads where the homeowner hired someone else, changed their mind, was just shopping or where you did not win the job.
Does Networx require a contract, and how do you cancel?
Networx says it does not require a contract and lists no cancellation fee. A Pre-Pay balance renews automatically when credits run out, so cancel or lower the budget before then. Networx says you can cancel by email, text, phone or through your account.
Can you pause Networx leads?
Yes. Networx lets you pause for 1 to 28 days at a time from the Plan menu on the website or the plan settings in the app. Leads received within an hour of pausing are not eligible for credit.
Is Networx legit?
Networx Systems, Inc. is an Atlanta company that BBB lists as started in 2005, rated A+ and accredited since 2022. On it had a 4.8 TrustScore from 12,962 Trustpilot reviews, mostly from homeowners, and 97 to 98 BBB complaints over three years, all marked answered or resolved. Contractor complaints center on lead quality and refunds; Networx's replies say its leads come from real consumers, and several report refunds.
Is Networx better than Thumbtack or Angi?
Compare them on cost per won job, not lead price. Networx caps shared leads at four pros and offers exclusive leads; Thumbtack lets you set your own lead prices and a weekly budget. Run each for the same 60 days and log spend, leads and jobs won.
How do Yelp leads work for contractors?
Yelp's Request a Quote is free to set up and sends customer questionnaires to your Yelp inbox, though project requests can go to several businesses. Yelp Ads start at $150 a month, with cost per click set by auction.
FREE CHECK
Which contractors get recommended
in your city?
When a customer asks ChatGPT or Google AI who to hire, it names a few contractors. Tell us your trade and city. We send you which contractors get named, and whether you are one of them.
What you get
- We ask ChatGPT, Google AI and Perplexity the buyer questions from our 24-question method, set to your trade and city.
- We record which companies each assistant recommends or cites, and whether yours appears.
- We reply with what we found and the first gaps worth fixing.
How the 24-question method works
Result: A Dallas commercial painter grew revenue 234% and website visitors 657% in six months of SEO and AI-search work with Sourci. The owner asked us to keep the company name private. Read the Dallas case study